Privacy Policy

1) Information We Collect

We collect information you provide directly to us and information collected automatically when you use the Site:

• Identifiers & Contact Details: name, email address, billing/shipping address, phone number.
• Commercial Information: order history, products viewed or saved.
• Payment Information: payment method details processed by our payment partners. We do not store full card numbers; transactions are handled by PCI-DSS–compliant processors.
• Internet/Network Activity: IP address, device and browser type, pages viewed, referring/exit pages, timestamps.
• Cookies & Similar Technologies: cookies, pixels, and local storage to operate the Site, remember preferences, and analyze usage.
• User Content: messages or information you send to us (e.g., support requests, reviews).

Providing certain information may be necessary to process orders or respond to inquiries. If you do not provide requested information, we may be unable to deliver some services.

2) How We Use Information

• Provide, operate, and improve the Site and our services.
• Process and fulfill orders, payments, returns, and customer support.
• Communicate with you about orders, updates, and service notices.
• Personalize your experience and present relevant content.
• Detect, prevent, and address fraud, security, or technical issues.
• Comply with legal obligations and enforce our terms and policies.
• With your consent, send promotional communications you can opt out of at any time.

3) How We Share Information

We do not sell personal information. We may share information as follows:

• Service Providers: payment processors, hosting providers, analytics, email and support tools, and logistics/shipping partners who perform services on our behalf under confidentiality obligations.
• Legal & Safety: to comply with law, lawful requests, or to protect rights, property, or safety of users, the public, or our organization.
• Business Transfers: in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as permitted by law.
• With Your Direction: when you ask us to share or otherwise consent to sharing.

4) Cookies & Analytics

We use cookies and similar technologies to:

• Keep you signed in and remember cart and preferences (strictly necessary/functional cookies).
• Measure traffic and usage to improve performance (analytics cookies).
• Optionally provide marketing and ad measurement (marketing cookies).

You can control cookies through your browser settings and, where offered, our cookie banner preferences. Disabling some cookies may affect Site functionality.

5) Data Retention

We retain personal information only for as long as needed to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data category and applicable laws.

6) Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) Your Choices & Rights

• Access/Update: You may request access to or correction of your personal information.
• Deletion: You may request deletion of personal information, subject to legal exceptions.
• Marketing Opt-Out: You can unsubscribe from promotional emails via the link in the message or by contacting us.
• Cookies: Manage cookies via your browser or our banner (where available).

To exercise rights, email us at contact@suzygrend-blog.com. We may take steps to verify your identity before responding.

8) U.S. State Privacy Notices

Depending on where you live (e.g., California, Colorado, Connecticut, Utah, Virginia), you may have additional rights, including:

• Right to know/access, correct, and delete personal information.
• Right to opt out of processing for targeted advertising or certain profiling.
• Right to limit use and disclosure of sensitive personal information (where applicable).

We do not sell personal information or share it for cross-context behavioral advertising as defined by California law. To submit a rights request or authorized agent request, contact contact@suzygrend-blog.com.

If you have a disability and need this Policy in an alternative format, please contact us.

9) Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, please contact us and we will delete it as required by law.

10) International Users

We are based in the United States. If you access the Site from outside the U.S., you understand that your information may be processed in, and subject to the laws of, the United States, which may differ from those of your jurisdiction.

11) Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no common standard for DNT, we do not currently respond to these signals. We will update this Policy if a standard is adopted.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were made. Material changes will be posted on this page and, where required, we will notify you by email or notice on the Site.

13) Contact Us